setting up ars on kxtd 1232 1

[nightwolf91]

I have acquired a new account for a hotel that has a KX-TD 1232 and they would like to set up ARS for their guests.
The customer has given me two options to program: either program in a 1800 number or a 1010xxx number into ARS. The guests would dial 0 + area code + number from their rooms and then the call would go out on either the 1800 number or 1010xxx number depending on which one I program in and get to work.

I am new to Panasonic but trying to learn but I would rather not make a mistake with this account right off the start. My experience has been mostly with Norstars.

Any guidance would be greatly appreciated.

Thanks.

 

[cwc3]

why would they not pic the line for that provider?
so 0+xxx-xxx-xxx would dial out as 1010xxx0-xxx-xxx-xxxx?

 

[nightwolf91]

Here is the instruction that was given to me. Sorry if my original posting was not clear.

As follows:

-----------------------------------------------------------

Clear View Programming Guidlines
(National Network, 1010xxx, Toll free & local number dial program)

Call Flow:

The customer dials 9+0 from the handset in the room. The PABX identifies the 9 + 0 and dials the Clear View Toll free or CIC access number. The switch then sends the 0 + area code + destination number to complete the call. See detailed instructions below for Toll Free and CIC programming.

ASR Programming: Use only one code either the 1010 or the Toll Free, just one.

Toll Free:

Load the toll free number into the ARS (1-866-xxx-xxxx. Utilize the letter P or commas after the toll free number to provide a 3-5 second pause and to allow for the 400 HTZ tone. The destination number should be sent (0 + area code + number) after the pause.

CIC:

Load the CIC into the ARS string (1010xxx). Insert the destination number thereafter (0 + area code + number). The PABX should send out the destination number in one string to the tandem.

-----------------------------------------------------------

Clear View is the company that has contracted to the hotel
for the low cost long distance.

Hope that clarifies my question.

 

[cwc3]

seems like a big song a dance to build a ars table can't clear view not put there o+ long distance service right on the lines I am confused not that I am not willing to help
It just seem a little hokey that the provider can not simply
pic the lines.were are you located if I may ask?

 

[cwc3]

Mode => On

Time-A Time-B Time-C Time-D
SUN [08]:00 AM [05]:00 PM Disable Disable
MON [08]:00 AM [05]:00 PM [09]:00 PM Disable
TUE [08]:00 AM [05]:00 PM [09]:00 PM Disable
WED [08]:00 AM [05]:00 PM [09]:00 PM Disable
THU [08]:00 AM [05]:00 PM [09]:00 PM Disable
FRI [08]:00 AM [05]:00 PM [09]:00 PM Disable
SAT [08]:00 AM [05]:00 PM [09]:00 PM Disable

Mod1=> Remove[1] Add[1010XX0 ]

 

[nightwolf91]

Thanks for your reply. Just got back to my computer.
The customer is located in Canmore, Alberta just outside
Banff, west of Calgary. (Canada)

I don't know the reasoning behind this. Something that was negotiated between the hotel management and this company called Clear View Communications. They must have their reasons, I just didn't want to interfer being new to this account.

 

[cwc3]

do you have a web page set up?
I set your 10x ars up in the office today it actually
pretty easy after looking thru my the docs!

CountyWideComm.Com

 

[cwc3]

pull my ph number of my web page and call me today I can
walk you thru the 10x insertion or you can send me a backup
and I can write the ars stuff in for you and you can load an test it .what would be nice is if you had a 12 or 8 x in the shop!

 

[nightwolf91]

okay, I'll do that. I'm in Calgary right now but I have to head west to Canmore & Banff this afternoon. I'll give you a call, maybe we can link up.
Thanks again for the assistance.

 

[cwc3]

Modify digit for plan remove 0 add 1010xxx


routing plan 001 = 0***

1
Time A TRG 111(or what ever trunk groups you have)
mod 111
Time B TRG 111
Mod 111

a and b are identical just so clock keeps same
route but if for some reason they wanted to route
calls to another service you would do it in time b
and put a 1010xxx code in mod 2

now this is assuming that 0+ and 0 - are all going
to clear view

still feel free to give me a shout!!

 

[cwc3]

I some temporary duty @ coldlake CFB many moons ago!!