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Setting up answer/disconnect supervision on analog trunks

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atascoman

Technical User
Oct 10, 2003
868
US
Hello, We setup 3 analog trunks on a SG90 to connect to a third party paging system and are having problems where the remote equipment is not dropping the connection when the party hangs up. I am not sure if the problem is on the Shoretel side or on the remote side. One question that was asked was how to setup the answer supervision and such on the Shoretel side. Is this possible on the Shoretel side. I know some of the things like this are not easily accessible.
 
Is the paging equipment ringing in to the ShoreTel trunk, or does the ShoreTel trunk access the port to make outbound pages?

--DB

 
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