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Setting up Android Phone - Samsung Galaxy Note II - IP Office One-X Portal
- Thread starter ReginaldJ
- Start date
intrigrant
Systems Engineer
RTFM?
What did you configure?
Only installing One-X portal is by far enough!
And be more informative when asking.
What did you configure?
Only installing One-X portal is by far enough!
And be more informative when asking.
- Thread starter
- #3
Setup One-x Portal as per "Implementing One-X Portal for IP Office", all licensing added also settings on Avaya IP Office Done. Software loaded on phone and setup as per "Administering Avaya one-X Mobile for IP Office" Cannot log on Android phone. Did everything as per Avaya Documentation!!!
intrigrant
Systems Engineer
Then you must have missed a step, mostoften the XMPP settings ( external URL:5222 to One-X Portal port forwarding )
You can check from a separate internet connection and try to telnet to the URL port 5222 towards the One-X Portal server, if it connects then the network setup is ok, if it fails then something in the network setup is wrong.
If a telnet connection is successful then examine the One-X Portal logs to see were it fails.
You can check from a separate internet connection and try to telnet to the URL port 5222 towards the One-X Portal server, if it connects then the network setup is ok, if it fails then something in the network setup is wrong.
If a telnet connection is successful then examine the One-X Portal logs to see were it fails.
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