Setting up AA

[dovcamp]

With help from this forum, I have managed to set up Merlin Messaging 1.1 so I can program it from extension 68 while still have me old voicemail be the active AA.

My questions are as follows:

1) When I hit 68 I get the programming menu, how do I program an extension that I use to test the AA?

2) Is there a GUI software that will let me program the AA for version 1.1 or does this only work with later versions?

Thanks,

Dov

 

[merlinman]

Assign a spare extension as an auto attendant.

When you start setting up an extension, listen to the choices, "To assign a mailbox press 1, to assign an announcement...."

No GUI for that one.

You can look at a few things with the Serial Port.

 

[dovcamp]

Merlinman yes that will let me assign an AA to an extension, but how do I call that extension if my system is currently using a different voicemail system as the active AA?

 

[TouchToneTommy]

Put that extension into a different cover group from your exsiting voice mail (say, group 29 instead of 30), and have your messaging be the receiver for that group.

 

[dovcamp]

TTT,

What do you mean by "have your messaging be the receiver for that group"

Thanks,

Dov

 

[TouchToneTommy]

OK, here is a cut-n-paste of the programming procedure that I follow to initialy set up a Merlin Messaging on a Magix. What you are doing is creating a calling group, making it linear in its hunting pattern, telling the Magix that there is a Voice Mail connected to the ports, and that when phones in a particular Coverage Group ring X number of times, the call should be sent to the calling group for the Voice Mail. So, in this example, you would substitute your Merlin Messaging calling group where you see 770, and your test voice mail coverage group where you see 30.



[tt] Merlin Messaging Initial Programming
Create Calling Group, Assign Group Members, Enable Rotary Signalling
F1 - SysProgram
F5 - Start
F6 - Extensions
PgUp - More
F4 - Grp Calling
F9 - Members
770 - Enter extension number of group
F10 - Enter
Enter group members in Ascending Order (use Ext. No., Log. ID, or Slot/Port)
F10 - Enter - Repeat for all ports
PgDn - Inspect - Verify all ports are listed in order
F5 - Back
F1 - Hunt Type
770 - Enter extension number of group
F10 - Enter
F2 - Linear
F10 - Enter
PgUp - More
F1 - Group Type
770 - Enter extension number of group
F10 - Enter
F3 - Integ VMI
F10 - Enter
F5 - Back
F5 - Back
PgUp - More
F7 - RotaryEnabl
Enter Rotary Extension (Voice Mail Ports, use Ext. No., Log ID, or Slot/Port)
F10 - Enter - Repeat for all ports
PgDn - Inspect - Verify all ports are listed
F5 - Back
PgUp - More
F4 - Grp Calling
F3 - Group Coverage
770 - Enter extension number of group
F10 - Enter
30 - Enter Coverage Group Number
F10 - Enter
PgDn - Inspect - Confirm Coverage Group
F5 - Back
F5 - Back
[/tt]

 

[dovcamp]

Thanks you all for your great help. We cut over to the new voicemail and besides 1 anomoly, which I will post in a separate message, everything is working great!