Setting to allow calls to a ext move to next step in cover path? 1

[EAdams2009]

We went from a old ATT Definity G3R3 to a IP Office 9.1 system. Our old system had a SAC button and when pressed it would 1/2 ring the extension and the carry on to its cover path, skipping the ext. DND on IP Office gives a busy tone if activated (and no vmail on the ext). Is there a equivalent button to our old SAC?

 

[derfloh]

Two options.

Set call forwarding on no answer to the wanted target.

In the user settings under "supervisor settings" choose a coverage group.

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

 

[Westi]

derfloh
thanks, in all my years with IPO I have never used this option.
Thanks for the teaching moment, I am sure it will come in handy.
Have some pink for it

Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019