Our operator console went dead early this morning. There will probably be a few hours until the console is repaired or/and replaced. We normally have the ability to set the console to "NIGHT" when no one is at the console so the incoming calls will get re-routed.
My question is this . . .
Is there a way, from the PBX terminal, to set the console TN to NIGHT mode (or to temporarily re-route the console from the PBX terminal), to re-route the calls to our normal Night mode routing? (which is our overhead paging speakers, where we get a chime when the calls come into the main switchboard number.)
My question is this . . .
Is there a way, from the PBX terminal, to set the console TN to NIGHT mode (or to temporarily re-route the console from the PBX terminal), to re-route the calls to our normal Night mode routing? (which is our overhead paging speakers, where we get a chime when the calls come into the main switchboard number.)