Setting CallPilot 150 Internal IP

[mathsci]

Hello,

I am a network guy who has gotten sucked into a Call Pilot 150 problem. I work for a school system and we have 6 or 8 of these at school sites. The district phone guys decided they want to be able to manage them from the web interface. Easy enough, right? So I get my trusty laptop, my cross over cable, set up the IPs, jack in, and log on - no problem. We are doing NAT inside the network, so I try to assign the beast a NATed IP - something like 10.21.0.95 - After setting the rest of the paramaters (gateway and DNS servers), I click the Apply button (or whatever it is) and it gives me a polite, but insistant message that I have to enter a "Fully Qualified IP Address"...

Anyone have an idea of what it is looking for? The only thing I can find about the topic indicates I need someting like "10.25.0.95." (note the trailing '.')

I cannot believe that I can't give this a NATed IP - Any help would be appreciated!

Thanks

 

[johnpoole]

10.21.0.95 255.255.240.0 would be a better choice.. and the help screen could have told you that.. if that's not fq, the use the config wizard and reboot.. do be sure that you are playing with the clan, not the elan.. that is switch to server only and can not be nat or on any broadcast domanin other then it's own.. i spent two days rebuilding one because the customer used a bps2000 (junk) for vlan isolation.. the elan would take hits (broadcast) then go down and the repairman did a reboot... the backup was perfect, just the os, none of the menus or mailboxes and the cust lost all saved msg's... 30 hours in the switchroom and the cust was pissed about the downtime and the msg's so he didn't want to pay the ot...

john poole
bellsouth business
columbia,sc