Setting Auto Attndant pick up # of ring

[tmorning]

I have 2 telco hunt groups - 1 for normal office staff answering and 1 that is for auto attendant only. Can I program one line to be picked up by Auto Attendant after 1 ring and have my other lines go to Auto Attendant after 4 rings?

 

[MattWray]

What tyoe of voice mail do you have? If its a standalone, maybe, I'm not to familiar with them. But if it is a circuit card or PC card then no. All lines covered by the auto attendant have the same delay. Sorry.

Matt Wray
CCNA

 

[TouchToneTommy]

Well, since this is the Parter Forum, which Partner do you have? Partner Plus, Partner II, or Partner ACS? If it is an ACS, which Release?

Partner ACS R3.0 and higher, you can set the "VMS Hunt Delay" from 0 to 9 rings, on a per-line and Day vs. Night basis.

 

[tmorning]

I have a Partner ACS ver 1.1 so I will order a ver. upgrade.
Thanks for the info, this is very helpful!