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Setting Agent reason codes using TAPI link Pro

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nunodavid

nunodavid

IS-IT--Management
May 10, 2010
28
PT
We have implemented a TAPI based agent desktop application but cannot find how to set Agent reason codes using TAPI link Pro.
Has Avaya forgot to implement this feature at the SDK level API?

Any help is appreciated.

Regards,
Nuno David
 
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