Setting a default ringtone on 9641GS 1

[tylamb19]

Hi all,

I am trying to set the default ringtone for 9641GS phones to the classic tones instead of defaulting to the Rich ringers. I have the following configured in my 46xxsettings.txt file.

SET DEFAULTRING 1

which as far as I can tell from the administration documentation and the other forum thread I read about this issue should set the ringer to the Classic #1. But for whatever reason my phone is not doing this. Phones are running H.323 6.6.6 and the IPO is running 10.1.0.1.

Any ideas into what I could be doing wrong?

 

[derfloh]

Probably only supported with SIP Firmware

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[tylamb19]

How come it would be in the H.323 firmware administration guide if it were only for SIP?

 

[snowman50]

Have you tried to set via the phone to see if it works at all.

Try that first to see if the phone can do it

 

[tylamb19]

Yes if I set the tone on each phone manually and individually it works fine, persists reboots, etc. But no matter what the 46xxsettings file says it doesn’t change.

 

[tac84]

Hi,

Firstly, I would be using 46xxspecials, not 46xxsettings. I always let 46xxsettings auto-generate from the IPO.

SET DEFAULTRING 1 could be just 'Cheerful', the first on the rich ringtone list.

Have you tried SET DEFAULTRING 7 which could link to the first of the 'Classic' ringtones?

Thanks, Tim
Adelaide, Australia

 

[tylamb19]

Yes I’ve tried 7 and it still doesn’t change from Cheerful.

 

[snowman50]

Try this

Ok from what I have read you need to clear the phone first.
Then on reboot of the phone it will then look to the new settings

 

[tylamb19]

Still no dice. I saw that in the thread I read originally but no luck on a default clear. I’m updating the system to 10.1 SP8 and updating the phone firmware now to see if that helps.

 

[tylamb19]

Well I figured it out. I had to recreate the user and then the phone picked up the setting correctly. Then I manually set the ringtone once to test and it would not pull the value from the 46xx file. I guess there is a user value that is set when you manually configure the ringtone on the phone. Re-creating the user from scratch blanks out the value and allows the phone to define the setting based on the 46xx file.

 

[tac84]

@tylamb19 Have a pink star for posting the result/outcome!

Thanks, Tim
Adelaide, Australia

 

[derfloh]

The phone stores it’s Settings as a file on ipo.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN