set phone to dial when off hook

[teleconnect1]

I need to set a single line phone to dial an extension when it goes off hook without pressing any buttons. How would I do that?

 

[SYQUEST]

Hotline (#603)
Use this feature to identify an internal hotline extension and its alert extension. When a user lifts
the handset of the hotline telephone, the alert extension rings. You can set up several hotline and
alert extension pairs. The alert extension can be the same or different for multiple hotline
extensions.
Use a single-line telephone as the hotline telephone since this feature makes use only of the
telephone’s intercom. The alert extension can be any type of telephone; or it can be the
loudspeaker paging system so the hotline telephone can be used to make announcements over
the loudspeaker.
For example, a supermarket installs a hotline telephone at its meat counter. When a customer
uses the hotline telephone, the butcher’s telephone rings. If the loudspeaker paging system is
programmed as the alert extension, a sales clerk could request a “price check” over the
loudspeaker simply by lifting the handset of the hotline telephone.
Considerations
? The same extension cannot be assigned as both a hotline and a doorphone. Assigning a
doorphone extension as a hotline extension cancels the doorphone setting.
? You should not assign hotline telephones to extension 10, 11, or to the first two extensions of
any 206 or 308EC modules, which are reserved as power-failure extensions.
? The hotline telephone can receive transferred calls (but the user at that extension should not
pick up the handset until the telephone rings).
? To prevent outside calls from being made or received on the hotline telephone, use Line
Assignment (#301) to remove all outside lines or Pool Extension Assignment (#314) to
remove all pools from the hotline extension.
? Set Automatic Line Selection for the hotline extension to intercom only.
? 0 = Not Active
? 1 = 10 seconds
? 2 = 20 seconds
? 3 = 30 seconds
? 4 = 45 seconds
? 5 = 60 seconds
(the factory setting)
? 6 = 90 seconds
? 7 = 120 seconds
? 8 = 150 seconds
? 9 = 180 seconds
? Remove hotline extensions from Night Service Group Extensions (#504), Calling Group
Extensions (#502), and Hunt Group Extensions (#505).
? Use External Hotline (#311) to identify an extension that automatically dials a programmed
outside number when a user lifts the handset.
Programming
To identify a hotline extension and its alert extension:
1. Press f00ss#603 at extension 10 or 11.
2. At the Extension: prompt, enter the hotline extension number.
3. At the Data - - - - - - - - - - - - prompt, enter the alert extension number (use 70 for the
loudspeaker paging system). A display similar to the following appears:
Internal Hotline Ext 33
Data 32
4. Do one of the following:
? To change the hotline and alert extension numbers you just entered, repeat Steps 2 and 3.
? To delete the existing hotline and alert extension numbers, press r.
? To identify another hotline and alert extension pair, press n or p until the new
hotline extension number appears on the display. Then repeat Step 3.
5. Select another procedure, or exit programming mode.

If you need more info, you can download the Installation, Programming, & Use document for the Partner from support.avaya.com for free.

....JIM....

 

[SYQUEST]

I just realized I posted the wrong response! Sorry about that! Here is the one for the Legend:
___________________________________________________________
HotLine
At a Glance
Description
In Release 5.0 and later systems, the HotLine feature allows system managers to
program single-line telephone extensions connected to 008 OPT, 012 (T/R), or
016 (T/R) modules for HotLine operation. Ports on the 412 LS-ID-ETR and 016
ETR modules that have been programmed for tip/ring operation may also be used
for HotLine operation. When the HotLine feature is programmed, a user dials an
inside or outside telephone number by lifting the handset of the telephone.
The HotLine feature works in conjunction with Personal Speed Dial programming
(see ‘‘Speed Dial’’ on page 648) to automatically dial the first programmed
Personal Speed Dial number (code 01) as soon as someone goes off-hook at the
single-line telephone.
This feature is intended to allow easy access to a telephone number in sales,
hotel, and other environments. HotLine extensions, for security reasons, are not
intended to perform any function other than immediate and convenient dialing of a
single telephone or extension number. Because a switchhook flash from a
HotLine extension is not recognized by the system, the Hold, Conference, and
Transfer features are not available.
If the single-line telephone includes a dialpad, a user can dial digits after the call is
connected. This allows the use of an integrated voice response or Automated
Attendant menu.
The HotLine feature uses the existing Personal Speed Dial code 01 for a singleline
telephone extension. Prior to the assignment of an extension as a HotLine,
the required Personal Speed Dial number can be programmed at the extension or
through centralized telephone programming. After an extension has been
programmed as a HotLine, there is only one opportunity to program a Personal
Speed Dial code at the telephone. For security reasons, any subsequent changes
must be made through centralized telephone programming. No further
programming of any kind can be performed at the telephone.
The Personal Speed Dial number used at a single-line telephone HotLine can be
an inside extension number, an outside number including ARS or pool access
codes (Hybrid/PBX mode only), a long-distance service access code, or an Idle
Line Access code (usually 9). Personal Speed Dial numbers are limited to 40
characters.
A HotLine extension can access any personal, SA, or ICOM line normally used for
outgoing voice calls, as programmed using Automatic Line Selection (ALS) or Idle
Line Access (Key and Behind Switch modes). For outside calls, a personal line is
recommended. For more information, see ‘‘Automatic Line Selection and Ringing/
Idle Line Preference’’ on page 69 (Key and Behind Switch modes), ‘‘Personal
Lines’’ on page 484, and ‘‘System Access/Intercom Buttons’’ on page 673.
! SECURITY ALERT:
If a HotLine extension dials out on a loop-start line, it must supply reliable
disconnect and be programmed with Reliable Disconnect enabled.
Otherwise, a caller may be able to make a toll call on the line after hanging
up on a HotLine call.
If a HotLine extension is not intended to receive calls, its line should be set to
No Ring.
Considerations and Constraints
The first Personal Speed Dial number (code 01) can be programmed at the
single-line telephone prior to its assignment as a HotLine extension. After an
extension is programmed as a HotLine, the Personal Speed Dial code can be
programmed only once. Subsequent changes must be made using centralized
telephone programming.
Because switchhook flashes are not recognized from HotLine extensions, the
Hold, Conference, and Transfer features are not available.
HotLine extensions cannot dial Night Service passwords. For this reason, the
Night Service Exclusion Lists may have to include HotLine extensions.
Alternatively, the numbers dialed by HotLine extensions may have to be added to
Night Service Emergency Lists.
Although the HotLine feature can be used with tip/ring devices such as modems, it
is not intended for this use.
Many features cannot be used at HotLine extensions—for example, Last Number
Dial, Saved Number Dial, Pickup, and Park. Features not normally available to
single-line telephones (such as Do Not Disturb) are also not available to HotLine
extensions. Other features such as calling restrictions and ARS, however, can be
used at HotLine extensions. See the “Feature Interactions” topic in this section for
more information.
A HotLine telephone cannot be connected to a Multi-Function Module (MFM) or
General Purpose Adapter (GPA).
Telephone Differences
Only single-line telephones or tip/ring devices can be HotLine extensions.
Feature Interactions
Account Code Entry HotLine extensions cannot use Account Code Entry.
Allowed/
Disallowed Lists
Allowed and Disallowed Lists can be assigned to HotLine extensions.
Automatic Route
Selection
A HotLine extension can use an ARS access code if it is programmed into
the Personal Speed Dial number.
Barge-In You can barge into HotLine calls.
Callback Callback is not intended for HotLine extensions. Automatic Callback,
however, may be used, if programmed, for inside and ARS (Hybrid/PBX
mode only) calls. Selective Callback is also available.
Call Waiting Call Waiting can be activated for a HotLine extension, but you cannot put
the current call on hold and pick up a waiting call. Instead, you must hang
up the current call and wait for the call-waiting call to ring.
Camp-On HotLine calls can be camped onto, but a HotLine extension cannot camp
on to calls.
Conference Conference is not available at HotLine extensions.
Calling Restrictions Calling restrictions can be programmed for HotLine extensions.
Coverage Coverage features are not recommended for HotLine extensions.
Extension Status Extension Status is not recommended for HotLine extensions, because a
HotLine extension cannot dial the # codes needed to change the
Extension Status.
Facility Restriction
Level
The FRL value for Hotline extensions should be set to 6 to enable
unrestricted access between private network switches.
Forward and
Follow Me
Forward/Follow Me and Remote Call Forwarding are not intended for
HotLine extensions (Release 5.0 and later systems). Sometimes,
however, they may be inadvertently programmed at a Hotline extension;
Forward/Follow Me and Remote Call Forwarding should be removed.
Forward and
Follow Me
(continued)
To remove Forward/Follow Me and Remote Call Forwarding at a Hotline
extension, you must use a telephone at a non-HotLine extension and
follow these steps:
1. Remove the Hotline feature from the extension.
2. Cancel Forward/Follow Me or Remote Call Forwarding.
3. Reassign the Hotline feature to the extension.
Group Calling From HotLine extension, you can dial a calling group extension number.
Hold Hold is not available at HotLine extensions.
Last Number Dial Last Number Dial is not available at HotLine extensions.
Night Service A HotLine extension (Release 5.0 and later systems) can be a member of
a Night Service group. If you dial an outside call from a Hotline extension
and Night Service with Outward Restriction is on, either the HotLine
extension number must be in the Night Service Exclusion List or the
number it dials must be on the Night Service Emergency List.
Paging You cannot access Loudspeaker Paging from a HotLine extension, but a
HotLine extension can be programmed to dial a Group Paging number.
Park Park cannot be used by a HotLine extension.
Pickup Pickup cannot be used at a HotLine extension.
Pools A HotLine extension can use a pool, as long as dial-access-to-pools is
enabled for the extension and the Pool access code is programmed with
the outside number as the first Personal Speed Dial number for the
extension.
Privacy Privacy is not available for HotLine extensions.
Recall/Timed Flash A switchhook flash from a HotLine extension is not sent to the system or
the central office.
Ringing Options Ringing Options can be set for HotLine extension lines. If the HotLine
extension should not receive calls, set its line for No Ring.
Saved Number Dial Saved Number Dial is not available at HotLine extensions.
Speed Dial A HotLine extension can dial only the first Personal Speed Dial number
(code 01) programmed for the extension. The end-of-dialing digit, #,
should be programmed at the end of the speed dial number. See
Appendix H, ‘‘Programming Special Characters,” for additional
information.
Transfer Transfer is not available at HotLine extensions.
UDP Features In Release 6.0 and later systems (Hybrid/PBX mode only), a HotLine
extension must be on the local system. However, a HotLine telephone
can dial a non-local extension.
___________________________________________________________

Hope this helps!

....JIM....

 

[Dexman]

About 1/2 way down, my eyes glazed over.

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