Sessions not resetting according to UsrMgr 1

[SauerC]

We have a 2 server farm, running WinNT:TSE SP5 with MF 1.8 SP 2. In ica-tcp connection, I have the timeouts as well as "On a broken or timed-out connection" set to (inherit user config).

In User Manager, I have a user set to the following:
Timeouts:
-Connection: no timeout
-Disconnection: 5 mins
-Idle: 60 mins
On a borken or timed-out connection: reset the session.

I have found this user idling for more than a day sometimes!!! Any ideas? We used to have a single server environment with WinNT:TSE SP 5 and MF 1.8 SP1 and everything worked the way I expected it to.

-Christian Sauer
University Computing
Western CT State University

 

[CitrixEngineer]

My suggestion would be to upgrade your TSE to SP6.

I'd guess that some files are still being held open by the session, maybe not on a Citrix server, but possibly a file/printer server or a DC.

Good Luck!

 

[SauerC]

After some late night testing ... I have some more information:

a) If I set an idle timeout in the ica-tcp connection settings ... it will reset the user like I want.

b) If I set the ica-tcp connection settings back to (inherit user config), and then make a user account local to the servers with idle timeouts ... it will reset the user like I want.


So it only seems to be the domain user accounts are not recognizing the timeout settings.


In our previous, single server setup, all autologon accounts were local to the box ... now with the farm, all autologon accounts are domain accounts.

I will try loading SP6, but somehow I don't think that will fix it.

-Christian

 

[SauerC]

Well I have to retract my pessimistic response to your suggestion, and bow before your Citrix greatness

Installing SP6 on the servers did fix that problem. Thank you much.

 

[CitrixEngineer]

Glad to be of assistance