Session problem or not

[JenniferCheng2007]

I met a problem in an online application site:
Our appilcation is embedded in a client webpage.

From that client web home page, when click "Search job", it should goes to our site "searchjob" page.

But some users complaint, when fist time click "Search job" on client home page, it will redirect to our website home page (Instead of our site "searchjob" page). But when they back to client home page, and click "Search job" again, it will redirect to right page (our site "search job" page).

This only happened for some users, not all users.

On my computer, when I make IE cookieless, when click "search job" on client site home page, it always goes to our site home page. It is different from the problem that some users met.

Is it session problem?

Thanks very much for any advice.

Jennifer

 

[jmeckley]

when fist time click "Search job" on client home page, it will redirect to our website home page

first time meaning the very first time which happens once and only once?
In which case it may be a javascript or cookie issue, if you are using them.

Or do they mean the first time each time they log in?
in that case it may be an authentication issue. if the 'searchjob' page requires the user to be authenticated, but they are not, then they will get directed to a default page. in this case the home page.

if this is the case you need to
1. ensure the user is authenticated
if they are authenticated continue processing
if not...
2. get the user's credentials and authenticate
if valid continue
if not...
3. show an unauthorized access page
4. log the attempt so you can analyze later.


Jason Meckley
Programmer
Specialty Bakers, Inc.

faq855-7190
faq732-7259

 

[JenniferCheng2007]

Thanks Jason.

"first time" means after openning a new IE browser, and "searchjob" without login.

It seems it is timezone problem in IE7. The two domains are in Vancouver and Toronto.

I'm still trying to find workaround for this issue.

Any advice would be welcome.

Jennifer

 

[jmeckley]

why would the timezone affect which page the user is directed to?

Jason Meckley
Programmer
Specialty Bakers, Inc.

faq855-7190
faq732-7259

 

[JenniferCheng2007]

timezone" just jump into my brain. "searchjob" is on Vancouver application, when clicking it, it should redirect to some page in Toronto application. There are 3 hours timezone between two cities. and session timeout is 30 minutes. I'm afraid this result in first time click "searchjob".

My client web page is

http://www.makeafuture.ca/.

After click arrow image "Find a Job", it should redirect to our application

http://www.applytoeducation.com/Applicant/AttSearch.aspx

in Toronto.
But one user in Vancouver get to the home page

http://www.applytoeducation.com

when he uses IE7 under Windows Vista. It looks like some session lost during redirection.
But it works well in firefox in his computer.
I checked his computer and notice that it accepts all the cookies.

Several users have this problem. It works well for most of users.

Perhaps there is some setting problem in user's computer, maybe firewall?

Thanks in advance for any advice.