3 service schedules we have been struggling with.
It seems to be working now but I am not sure why. They all do forward the receptionist phone with target line 599 to various other DNs at various times of day. 3:30pm-7pm, 7pm-4:45am, and 4:45am-7:00am.
we would make the changes, services would show on the display, but it would not work.
Finally after letting it sit for an hour and scratching our heads we did a test call and it started working.
Anyone experience issues where a service schedule needs to sit for awhile to start working?
It seems to be working now but I am not sure why. They all do forward the receptionist phone with target line 599 to various other DNs at various times of day. 3:30pm-7pm, 7pm-4:45am, and 4:45am-7:00am.
we would make the changes, services would show on the display, but it would not work.
Finally after letting it sit for an hour and scratching our heads we did a test call and it started working.
Anyone experience issues where a service schedule needs to sit for awhile to start working?