servicedesk problems

[Nostradamus]

I have CA Servicedesk 5.5 installed on one server and the webengine running on another Internet Information Server (win2k).

When a couple of clients connects through the web-interface the webengine service soon steals 100% cpu.
The poor IIS-server turns into the slowest machine ever.
the pdmcgi.exe executables doesn't hog any cpu at all.

I've searched the support-pages at CA but hasn't found an answer yet.

Anyone understand what I'm trying to say, and have seen this?
/Sören

 

[momosapiens]

Hi,
I can tell you that a similar problem can be solved applying QO20607 and/or QO22406

Good luck Américo Alonso
Certified Unicenter Engineer
Sonda Uruguay S.A.
Tel./Fax: +598 2 917-0631

http://www.sonda.com.uy

americo.alonso@sonda.com.uy