buffalosoldier1972
Technical User
We recently installed a S8720 CM4.0. Since the upgrade, when managers try to service observe a call. there is a echo. the callers and agents do not hear the echo only the service observer.
on the list trace below. the IP address that displays jitters are the medpro boards. the firmware on the medpros are up to the latest release and the switch is set to 100 full.
VOIP data from: 10.1.25.112:38328
14:32:48 Jitter:5 5 5 6 5 6 5 5 6 0: Buff:17 WC:6 Avg:5
14:32:48 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
14:33:18 Jitter:6 7 6 6 6 6 5 6 6 5: Buff:17 WC:7 Avg:5
14:33:18 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0
Any Ideas?
on the list trace below. the IP address that displays jitters are the medpro boards. the firmware on the medpros are up to the latest release and the switch is set to 100 full.
VOIP data from: 10.1.25.112:38328
14:32:48 Jitter:5 5 5 6 5 6 5 5 6 0: Buff:17 WC:6 Avg:5
14:32:48 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
14:33:18 Jitter:6 7 6 6 6 6 5 6 6 5: Buff:17 WC:7 Avg:5
14:33:18 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0
Any Ideas?
