Aug 13, 2008 #1 ciscomeo Technical User Jun 9, 2003 94 US Our I department is starting to do a SLA for different dept. and users. Can anyone give me some pointers? Thanks...
Our I department is starting to do a SLA for different dept. and users. Can anyone give me some pointers? Thanks...
Aug 14, 2008 #2 mrdenny Programmer May 27, 2002 11,595 Make sure to leave time for planned downtime. Also make sure to leave time for database indexing, which can cause outages (or at least slowness) when they run. Denny MCSA (2003) / MCDBA (SQL 2000) MCTS (SQL 2005 / Microsoft Windows SharePoint Services 3.0: Configuration / Microsoft Office SharePoint Server 2007: Configuration) MCITP Database Administrator (SQL 2005) / Database Developer (SQL 2005) My Blog Upvote 0 Downvote
Make sure to leave time for planned downtime. Also make sure to leave time for database indexing, which can cause outages (or at least slowness) when they run. Denny MCSA (2003) / MCDBA (SQL 2000) MCTS (SQL 2005 / Microsoft Windows SharePoint Services 3.0: Configuration / Microsoft Office SharePoint Server 2007: Configuration) MCITP Database Administrator (SQL 2005) / Database Developer (SQL 2005) My Blog