The service accounts are not the same thing as the ones for a exchange backend. Is the MM system in it's own domain or is it a member of the corp domain ?
Then the service account is in the corp domain and the services would run under a local account and not the service account
I must be missing what you are trying to do. Are you saying that the customer wants to change the account that is used to login to the servers or do they want the password changed
the passwords are what is going to need to be changed. I am not a server guy, but don't the servers need some sort of authentication back to the domain and between themselves and SQL etc..
Sorry I'm going around in circles here, but I wasn't involved in the conversion. Since the MAS servers are windows boxes I would have thought the domain and local accounts are located there. So the only change that has to be made is on the local account on the MSS?
the password will need to be updated in the mss under the domain
( what account and password to use to join the domain)
and system patches as it will use the account that you use to login to the MAS that has the privileges to assess the MAS and what account and password will be used to access the MSS to copy patches over to it from the Corp domain / MAS
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