Server hangs/black screen with Citrix Presentation 4.0

[plarrondo]

I have two DL360 G3 Proliant servers each with 3.06 Ghz and 2 G Ram, and OS Windows Server 2003 SP1, and both running Presentation Server 4.0. They both have published applications accessible to users via Program Neighborhood and through the Web interface. Each works fine one server works great with serveral people accessing it daily. I schedule to reboot it once a week. The second server identical will run for a couple of days just fine and not have any issue and then just hang console screen goes black. We must manually reboot the server and it kicks off the users on the server. Then it reboots fine and works great for a couple more days. Does anyone know why this may be happening or could it be a hardware issue or SW issue with HP and Microsoft? Any help in this area or direction to look into would be greatly appreciated?

One thing that is different with this server from the other is that we have SRC professional business objects software loaded on this server and it started happening when users were accessing it through Citrix. Any ideas?

Thanks,

Paul

 

[cbrunet17]

Sounds like a hardware problem to me.

Is one accessed more then another? Are all your load balancing setup fine?