Server Edition Primary Has Yellow Icon and Voicemail Boxes offline after installing Xima Recording

[HeathBCT]

Hi Guys,

I installed Xima last week on my server edition setup. I have a primary; running vmpro, one-x, web server and IPO

Secondary is running vmpro and IPO​

And we have one PRI expansion cabinet w/ analog trunks​

Since installing VRL my primary server has shown a yellow icon under solution. But when I click to view services all services are green and online.

But, everyday end users say they cannot access their voicemail boxes. So I open up voicemail pro client and point it at the primary and their voicemail boxes are red

I have to disable and re-enable to fix it.

Xima says their VRL does not affect voicemail pro... so maybe it is something else and the timing is just coincidental?

For now I just pointed the primary and secondary at the IP of the secondary for vmpro and no one has disconnected since.

Tips, tricks, advice much appreciated. thanks!

HeatherTECH.net | ACSS - SME | AIPS - IPO