All,
Need some assistance that I can't seem to figure out. This is a Server Edition solution. All systems are connected via Web Socket SCN.
Location 1 V2 gets a call and places the call into Call Park #171 via button on their phone.
Location 2 V2 has a Call Park #171 button programmed also and should see the call that is parked in that slot and be able to pick it up.
This was working a week ago and now it is not working. When the user at Location 1 places a call into park slot #171, the user at Location 2 indicates that their park slot #171 is not lit up. There are no issues with the SCN line from what I can see. Can dial extension to extension no problem.
I've tried rebooting and also tried rebuilding the Call Park buttons on both users. Customer also stated that they did not make any network changes recently.
Any ideas?
Need some assistance that I can't seem to figure out. This is a Server Edition solution. All systems are connected via Web Socket SCN.
Location 1 V2 gets a call and places the call into Call Park #171 via button on their phone.
Location 2 V2 has a Call Park #171 button programmed also and should see the call that is parked in that slot and be able to pick it up.
This was working a week ago and now it is not working. When the user at Location 1 places a call into park slot #171, the user at Location 2 indicates that their park slot #171 is not lit up. There are no issues with the SCN line from what I can see. Can dial extension to extension no problem.
I've tried rebooting and also tried rebuilding the Call Park buttons on both users. Customer also stated that they did not make any network changes recently.
Any ideas?
