WE are having an issue with Avaya server edition R10.1.0.1.0 build 3. Initially auto attendants were locking up every 12 days and a restart of services fixed the issue. We were able to identify that we need to have a domain name in the SMTP settings for voicemail to email, and this resolved the issue with the AA locking up. Now the new issue is that voicemail to email stops every 12 days and a simple restart of services fixes everything. I have this happening on virtual and Dell premise servers after an upgrade to R10.1, please let me know if you have ran into this before.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Server Edition AA lock up and VM to Email Lock
- Thread starter tke837
- Start date
gkittelson
MIS
I have seen VM Pro experience severe issues when the MAPI Service tab has an address or the MAPI tab has "enable MAPI" checked even if MAPI isn't being used.
Although it's a shot in the dark I would suggest making sure that both are disabled in VP Pro System preferences and see if that resolves the issue.
Guy
Although it's a shot in the dark I would suggest making sure that both are disabled in VP Pro System preferences and see if that resolves the issue.
Guy
- Status
Similar threads
- Locked
- Question