Server communication failure

[RKSahoo]

Hi,

I have a dell 1950 power edge with 2*146GB HDD SAS and RAID5, windows 2003 standard edition. NICE call recording application has been installed in this server. From past few days this has a problem.

All of sudden this server stop communicating with others. During this incident I can able to ping other server in network but not able to access any drive via map network drive or from start-run \\ip address\d$. Also I cannot able to map this server from others server or desktop.

The only way to recover this, I have to restart all NICE application installed in this server. After restarting its working ok and able to access network drive.

My question is this a server h/w or OS problem? Because the error i am receiving in application is "communication failure due to space or because a queue was full"

Any suggestion pl where is the fault?

Thanks

 

[IllogicallyLogical]

Your problem sounds like an issue with not being able to establish TCP port connections. How many active connections is this server taking at a time? Take a look at this KB article and see if it may resolve your issue. Remember to back up the current registry key before making any of the changes described in this article. You may want to look into changing the default timeout period that a socket is held after after the connection is closed too. The default time that TCP holds the socket before it is released is 240 seconds. You may want to look into reducing this time period. Also, make sure this server has enough memory to handle all the tasks that are being thrown its way.

- When you try to connect from TCP ports greater than 5000 you receive the error 'WSAENOBUFS (10055)'

http://support.microsoft.com/kb/q196271/

- Avoiding TCP/IP Port Exhaustion

http://msdn.microsoft.com/en-us/library/aa560610.aspx

Joey
CCNA, MCSA 2003, MCP, A+, Network+, Wireless#