Serious Problem Please HELP 3

[GHULAM]

I have a Dell Dimension XPS R450 machine. I reinstalled this machine with Win 98se. It works fine at my place, no problems at all but when I take it to my customers place for the delivery sometime it boots sometime it doesnt start at all stating no signal on monitor. I have to bring it back a number of times but when I plug it at my place it works fine. At one point even the modem refused to dial in to ISP stating no dial tone.But when I took it home it was dialing fine.I am sure there is some electrical problem at my customers place but I am unable to prove it.Please suggest some solution for me to get out of this problem quick. Than

 

[bcastner]

When you bring it next time to the customer place:

Open it up and reset all cards, particularly the video adapter and the RAM.

Do not connect any USB devices, or printers.

I had a similar issue with essentially the same Dell model and when it comes from the factory it has a horizontal reinforcing bar that extends from the power supply across the cage card area. Someone at some point removed this reinforcement, and the flex on the case during moving the box from one site or the other made its startup iffy.

 

[edfair]

You might want to look at the power switch setting. Wierd stuff happens like this when the switch gets set to 220.

You can also get this when there are a lot of copiers/computers on the same circuit. The switching power supplies can chop the sine wave enough that you don't get stable power.

These are not book answers, they are bloody corpses.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

 

[Daveyboy2]

The most basic problems would be - check the power cord, use your own mouse and keyboard. I had someone's computer that wouldn't start for the life of me, darn thing kept dying on me.

Turns out they beat the crap out of the keyboard PS2 pin outs (don't ask) and it was shorting the whole system out from even booting.

Replace items you know work - with ones that you don't know work.

 

[GHULAM]

Thanks All. I will try and change the key board and mouse and power cord next time. I was suspecting the power line.

Thanks again.

 

[stduc]

There couldn't be a static issue hear could there? Also check the wiring on the customers socket. I had a similar issue once where the live and nuetral were switched at the socket.