Sequential Hunt Group Questions

[84Mike]

I have been searching this site looking for the answer that will solve my issue, but haven't found it yet, exactly.

Running version 9.1, embedded voice mail

Here is the ask:

Call to main number (HG 298)--> ring extn 201 (3x) --> ring ext 202 (3x) --> ring ext 203 (3x), then start back at extn 201 again.

This is simple enough with sequential hunt group. Except, they want extn 201 to see a second call if already active. I realize 'sequential call waiting' is not an option, so looking for some creative way to solve this, possibly using multiple groups. Just haven't quite been able to wrap my head around it.

Any help would be greatly appreciated. Thanks in advance.

 

[janni78]

First huntgroup collective call waiting with 201 and overflow to sequential with 202, 203 maybe?

"Trying is the first step to failure..." - Homer

 

[intrigrant]

2 groups, first collective call waiting group with 201 as a member the second group sequential with the other phones in the group.
Then set the second group as a overflow target in the first group with the overflow time set to 20 seconds.

 

[intrigrant]

haha same thought at the same time.
@84mike, the help in manager is pretty well informative.