Seperation/drop shadow printing problem!

[jasonobrien]

I'm using Photoshop CS2 and printing on an OfficeJet 4215. The advertisement I'm printing is coming out very, very wrong from the middle down: all the text seems to have a drop shadow effect, a lighter copy behind it. I've tried flattening the image and saving it as a PDF, but it keeps happening.

I've aligned and cleaned my print cartridges... any idea where I go from here?

Thanks!

jason o'brien

 

[CLMooreJr]

Since it is only doing it from the middle down, there seems to be a problem with the registration on the printer....If you have the choice, try to print it on another machine.

It may be as simple as reinstalling your printer drivers..

 

[mscallisto]

Do other PShop pics of similar type print correctly on the same printer?

 

[jasonobrien]

I typed out a whole page of text in different fonts and it all came out with a drop shadow effect.

 

[mscallisto]

If you don't have another printer to test with you should follow CLMooreJr (Instructor) advice.

OR if you can post a test page somewhere, one of us could be your alternare test printer

 

[jasonobrien]

Happens with Illustrator as well, but only with this printer. The printer is refurbished, so I think I'll take it back.

Just haven't heard of this problem before, like a ghost copy behind everything. Very strange. Tried reinstalling and everything, but no luck.

I'm on a Mac by the way.

Thanks guys!

-job

 

[kad10]

I am having this same problem as described. I have photoshop cs1. My printer works fine when it is printing in Microsoft Word and other applications, so I think it is a problem with photoshop. I reinstalled both my printer and photoshop program and still didn't fix the problem. Any help would be very much appreciated!

 

[kad10]

Any advice? Thanks!

 

[jasonobrien]

Do you have an HP by any chance? I called their support and got nowhere so decided to take the printer back and get an Epson. Everything's fine now.

It's not a Photoshop or Illustrator problem.

 

[kad10]

Yea, I have an hp 1200 series. I have had it for awhile now and it has worked flawlessly. It still works great with all my other programs except photoshop. I don't think I can return mine unfortunately. I have had it for about 2 years. This all happened right after I calibrated my printer and ran the clean cartridge program. I'm sure that is what messed it up. It seems that there must be something to do to fix the problem.

 

[kad10]

Actually I take that back. It is not working correclty when I am printing from Safari and other programs. It works in Micro. Word though. Uggh! Stupid printer!

 

[kad10]

Figured it out. There was another alignment/calibration tool that I used that came with the software. Fixed the problem. YEAYYY!