Monkeyboy126
IS-IT--Management
Hi
I have a Help Desk call logging database. The categories to which are are assigned are done in the following manor:
Toplevel.midlevel.lowlevel (software.OS.W2K)
Using drill down I want the report to show top level first, drill down to toplevel.midlevel and lastly (yes you've guessed it) toplevel.midlevel.lowlevel
The field with the data value for the category is always 3 levels seperated by a full stop.
I'm grouping by these levels and eventually want to display total volume numbers for each level.
Any help would be greatly appreciated.
Thanks
Paul
I have a Help Desk call logging database. The categories to which are are assigned are done in the following manor:
Toplevel.midlevel.lowlevel (software.OS.W2K)
Using drill down I want the report to show top level first, drill down to toplevel.midlevel and lastly (yes you've guessed it) toplevel.midlevel.lowlevel
The field with the data value for the category is always 3 levels seperated by a full stop.
I'm grouping by these levels and eventually want to display total volume numbers for each level.
Any help would be greatly appreciated.
Thanks
Paul