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seperate voice mails on 2 lines within a partner acs system

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lackie

Technical User
Oct 25, 2004
1
US
We have a partner acs system with voice mail. There are several lines on our system, but one line needs a seperate voice mail. Can I program a second voice mail for when no one is available to answer that line?
 
the quick answer is yes. but it all depends upon what voicemail you have running on your Partner ACS. some are more robust and have mulitple auto-attendants. All have the capacity to send a particuliar line to a defined extensions voice mailbox if that is all you are looking to do (as long as you have an available mailbox of course).
 
this should really be posted in the Partner forum. this is the merlin forum.
 
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