Separate N1 and N2 greetings on the SX-200ICP

[kwbMitel]

I don't work with the SX200 much anymore and all the tricks I would use to break integration on the 3300 don't work on the 200.

The trunks are PRI so the termination point is fixed.

Does anyone have a simple way of routing to different messages on the SX200 based on Night1 vs. Night2?

I am not certain at this time wether Dial-by-name or dial-by-extension are required so assume they are

Using embedded mail.

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What's most important is that you realise ... There is no spoon.

 

[pandabear1]

you can take some ports out of the vmail group and assign them to another hunt group and assign system greeting number 2 to that group and then in form 55 route the calls to the different hunt groups during night 1 and night 2

 

[kwbMitel]

@Pandabear - yeah, I thought of that as soon as I hit submit. The customer is not very tech savvy and I'm not sure they would be able to manage 2 separate VM groups and understand the difference.

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What's most important is that you realise ... There is no spoon.

 

[pandabear1]

actually they would never have to know about the second one as it would just be a few vmail ports for the greeting

 

[kwbMitel]

But they would need to record said greeting and I'm getting the impression from them that they would like to be able to change the greeting occasionally.

I'm almost leaning towards using the Huntgroup style AA with a RAD as the greeting. But I'm looking for simpler solutions (if they exist)

**********************************************
What's most important is that you realise ... There is no spoon.

 

[pandabear1]

you could put the whole digit string in a speed call bin in form 31 and it would take you to the point of recording open or closed greeting, fairly simple that way.

 

[kwbMitel]

Yes but invariably the timing is off. I've done that before but I don't prefer it. Don't get me wrong, I like your suggestions if only to confirm that there isn't something else that I can't think of at the moment.

**********************************************
What's most important is that you realise ... There is no spoon.