Sendmail problem ....

[Meldrew]

Hi

I have a Fedora 6 box with Sendmail running.

I also have a program called Request Tracker which is a helpdesk ticketing system.

I had a problem sending to RT system on the fedora box from our own exchange system (or any other email client). I could however send it from the fedora box to the RT system OK. (I should point out that the RT system picks up from the aliases file). In response the RT system then senda out information emails to remote email addresses (eg to our exchange system on the windows network).

I have discovered that by altering this line in the sendmail configuration files

# SMTP daemon options

O DaemonPortOptions=Port=smtp,Addr=127.0.0.1, Name=MTA

to

# SMTP daemon options

O DaemonPortOptions=Port=smtp,Addr=10.0.0.7, Name=MTA

Then I am able to send emails from the windows exchange system to the RT system on the fedora box. However, this seems then to prevent the return emails from being sent out from the fedora box.

Any help on this would be greatly appreciated

 

[RhythmAce]

That line is not needed. It is there for security reasons if you just want to send out local mail. That line tells it to only listen on the loopback device not the eth0 for mail. You can delete it or comment it out. To comment it out, just type 'dnl' in front of that line. Then the m4 macro compiler will ignore everything until it comes to a new line. This prevents a lot of white space in sendmail.cf. To help with it not sending out mail, I'll have to know a little more about your configuration or I would have to run down a whole checklist of things. If sendmail hasn't been configured at all yet, even that would give me a place to start.