Sending to external recipients Outlook 2003

[johnisotank]

Hi,

does anyone have any useful tips when sending sensitive information (Including attachments) to external recipients.

My boss recently sent some financial internal information to an external customer because 'He didn't notice he had put the wrong address in'. Of course this is all my fault, according to him

Any tips at all would be greatly appreciated.
John

 

[cckens]

A comprehensive e-mail policy document? One set up to be signed by all staff and held in HRs personnel files? Other than that, you have been victimized by a common problem we all see in the IT field...
BTW, unless you are personally responsible for sitting at his desk and mailing with his account, I'd call it a keyboard-chair interface issue and be done with it

Ken

"cckens is a nick... why the H-E- double-hockey-sticks am I using a nick for a name? Am I afraid of who I am?"
-me
"...don't know why, but I think of chickens when I see that nick...maybe even choking chickens???"
-Tony (wahnula)

 

[58sniper]

S/MIME, TLS, and ethical walls. But S/MIME and TLS only deal with encryption and digital signing. Ethical walls can be complicated if you're not running a solution that has this feature built in.

"There are seldom technological solutions to behavioral problems" as is commonly quoted.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[johnisotank]

Hi,

thanks a lot for that. I was kinda hoping for a software tool that would prevent this happening but if there was something out there that could do that, Im sure you guys would have known about it.

I'll look into both of your options and weigh up what is best for us.

Thanks again, much appreciated.

John

 

[BobRodes]

There isn't a software tool that determines that a document contains "financial internal information" or that an email address is "wrong". That's what humans are for.