Sending Text via Phones

[cg11]

Is it possible to send simple text messages via any of the IPO phones? i.e. "Send in Help"

This would be kind of like simplified chatting.

Any ideas would be helpful.

We have a medical customer that needs to send simple messages via proprogrammed buttons or short codes.

 

[Morrack]

Create a series of shortcodes that go to VMPro start points. The first token in each start point should be an assisted transfer to whichever phone should get the message (reception?). You can put your text string there. To keep a record of these, have the callflow use the email token first to send different messages to, for example, the receptionist mailbox.



Peter Sherwood

Morrack Consulting

http://www.morrack.com

 

[cg11]

Just to make sure I undrestand.....each programmed button will have its own unique text message. Correct? Will this actually be a call to the calling extension. What will the called party hear? beeps, ringing,etc.

Thanks......