Our email host recently upgraded their servers (ApolloHosting) and now we are having problems with our email. It worked for a few days and now it is not. What should I check? I have support request to both our email host and our domain host (000Domains.com). Our ISP(BeamSpeed) does not host either of these. Please any and all help is appreciated.
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Sending / Receiving
- Thread starter AzDan
- Start date
define "having problems"
You haven't given us ANY info to help you with.
Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -
You haven't given us ANY info to help you with.
Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -
- Thread starter
- #3
This is one message:
**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************
The original message was received at Fri, 11 May 2007 22:11:45 -0500 from mta9.adelphia.net [68.168.78.199]
----- Transcript of session follows ----- <DGradias@HACORP.ORG>... Deferred: mail.hacorp.org.: No route to host
Warning: message still undelivered after 8 hours Will keep trying until message is 5 days old
This is another:
Your message did not reach some or all of the intended recipients.
Subject: TEST
Sent: 5/13/2007 12:09 PM
The following recipient(s) could not be reached:
Daniel Gradias [dannyg8@adelphia.net] on 5/13/2007 12:09 PM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<HACORP.ORG #5.5.0 smtp;553 sorry, unauthenticated user attempting to relay (#5.7.1)>
**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************
The original message was received at Fri, 11 May 2007 22:11:45 -0500 from mta9.adelphia.net [68.168.78.199]
----- Transcript of session follows ----- <DGradias@HACORP.ORG>... Deferred: mail.hacorp.org.: No route to host
Warning: message still undelivered after 8 hours Will keep trying until message is 5 days old
This is another:
Your message did not reach some or all of the intended recipients.
Subject: TEST
Sent: 5/13/2007 12:09 PM
The following recipient(s) could not be reached:
Daniel Gradias [dannyg8@adelphia.net] on 5/13/2007 12:09 PM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<HACORP.ORG #5.5.0 smtp;553 sorry, unauthenticated user attempting to relay (#5.7.1)>
- Thread starter
- #4
I just did a DNS report for our domain and I got this.
ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
ns2.apollohosting.com.
ns.apollohosting.com.
FAIL: You have one or more missing (stealth) nameservers. The following nameserver(s) are listed (at your nameservers) as nameservers for your domain, but are not listed at the parent nameservers (therefore, they may or may not get used, depending on whether your DNS servers return them in the authority section for other requests, per RFC2181 5.4.1). You need to make sure that these stealth nameservers are working; if they are not responding, you may have serious problems! The DNS Report will not query these servers, so you need to be very careful that they are working properly.
ns100.apollohosting.com.
ns101.apollohosting.com.
This is listed as an ERROR because there are some cases where nasty problems can occur (if the TTLs vary from the NS records at the root servers and the NS records point to your own domain, for example).
ERROR: One or more of your mailservers does not accept mail from "<>". Mailservers are required by RFC1123 5.2.9 to accept mail from "<>". By refusing this mail, you will never get reject/bounce messages, or return receipts, and you may get other mail server admins upset at you if they have to deal with your bounce messages.
ERROR: mailboxcop.com's MAILFROM <> response: 451 4.3.2 Please try again later .
ERROR: mailboxcop.com's MAILFROM <> response: 451 4.3.2 Please try again later .
Hope this helps.
ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
ns2.apollohosting.com.
ns.apollohosting.com.
FAIL: You have one or more missing (stealth) nameservers. The following nameserver(s) are listed (at your nameservers) as nameservers for your domain, but are not listed at the parent nameservers (therefore, they may or may not get used, depending on whether your DNS servers return them in the authority section for other requests, per RFC2181 5.4.1). You need to make sure that these stealth nameservers are working; if they are not responding, you may have serious problems! The DNS Report will not query these servers, so you need to be very careful that they are working properly.
ns100.apollohosting.com.
ns101.apollohosting.com.
This is listed as an ERROR because there are some cases where nasty problems can occur (if the TTLs vary from the NS records at the root servers and the NS records point to your own domain, for example).
ERROR: One or more of your mailservers does not accept mail from "<>". Mailservers are required by RFC1123 5.2.9 to accept mail from "<>". By refusing this mail, you will never get reject/bounce messages, or return receipts, and you may get other mail server admins upset at you if they have to deal with your bounce messages.
ERROR: mailboxcop.com's MAILFROM <> response: 451 4.3.2 Please try again later .
ERROR: mailboxcop.com's MAILFROM <> response: 451 4.3.2 Please try again later .
Hope this helps.
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