Send-Calls on Legend or Magix

[doug428]

Is there a feature in Legend or Magix that matches the Definity Send all calls? In that switch when a button that is programmed for "send calls" is pushed calls go immediatedly to VM or coverage.

 

[aussie88]

Yes, its called Do Not Disturb, or DND

 

[doug428]

DND doesn't do any routing of the call it just prevents ringing on outside calls and gives a busy to inside calls. I think it's working correctly. That's the way it's referred to in the manuals. I'm looking for someway to immediately route calls and eliminate any ringing cycle.

 

[Furball8675309]

route calls to where? Would forward work?

 

[Pepperz]

The routing of the calls is called caoverage, and you can do it in any of several ways. If the DND is activated, the call immediately goes to coverage, and no ringing at the phone, hence, Do Not Disturb. If the extension in question is in the voice maiol coverage group, then it will immediately go to voice mail.

Pepperz@charter.net