I am working with a oracle server/multiple table database and Crystal Reports version 7.
One of the tables I am working with is for clients (demographic info), one is for case history(open date, reason...), and one is for client information connected to specific cases (involvement dates...).
I am trying to pull the clients who are not active in any case, but am only getting results based on the specific cases the client isn't active in. For example, John Smith may have a case that is closed with an involvment span that is enddated, but may also be actively involved in a new case that is still open. The report is only pulling his old involvement/case info, not that he is still involved in a new case.
Is there a way to pull only the most recent involvement span (involvement span end date field is a history field that is under the client-case combined table) and specify to only pull it, if the end date of that current span is not null? Basically only pull clients who are not active in any case no matter how many they have been involved in...
I am grouping this report by client ID so that the information should be populated based off of any case history.
Any ideas would be great.
One of the tables I am working with is for clients (demographic info), one is for case history(open date, reason...), and one is for client information connected to specific cases (involvement dates...).
I am trying to pull the clients who are not active in any case, but am only getting results based on the specific cases the client isn't active in. For example, John Smith may have a case that is closed with an involvment span that is enddated, but may also be actively involved in a new case that is still open. The report is only pulling his old involvement/case info, not that he is still involved in a new case.
Is there a way to pull only the most recent involvement span (involvement span end date field is a history field that is under the client-case combined table) and specify to only pull it, if the end date of that current span is not null? Basically only pull clients who are not active in any case no matter how many they have been involved in...
I am grouping this report by client ID so that the information should be populated based off of any case history.
Any ideas would be great.