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Select Certificate prompt

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pixiesfb

Programmer
Apr 27, 2001
62
US
Hi,

I am a programmer trying to help our server team troubleshoot an issue for my site.

In the application, whenever a user tries to open an Office doc, they recieve several prompts before the file finally opens.

The progression of prompts is this:

"windows security","select certificate","User Name / Password" (just hit Cancel), doc opens.

This started happening when we switched to Windows 7, and is only happening in IE, not Firefox. We are using Office 2010.

CGI and certificate variables are neccessary the application to access. The site it Smart Card accessible.

The site is in the 'Trusted Sites' list. There are other applications in our organization that are not experiencing this issue, so I do not think it has anything to do with Office or browser settings.

Thanks.
 
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