Seeking ACD Report Script for ProComm

[daytonauser]

I want to capture ACD C2 reports to PC using ProComm. I found a thread from John Poole from 2005 that does what I want to do. Any assistance would be helpful. Thank you.

 

[PERRYPJ]

Procomm Plus Script

~~~ Automation Script for Meridian Procomm Plus Capture Files V2.2 ~~~
Purpose: To replace okidata printers with a PC connected to a TTY
Port to capture ACD or Traffic reports.
This aspect script will open the first Data Connection Directory in
Procomm Plus and assign the MMDDYYYY value to captured files. It
automatically checks to see if a file exist for the date value - if so,
it adds 1 to the file extension.
Thus, if the Procomm Plus program captures 24 files on the same day, the
capture directory will have; example: 01012003.cap and 01012003.001 through
01012003.023
Tested: XP
Quick Install Instructions ------------------------------
1. Navigate to Procomm Plus and rename current startup.was to
oldstartup.was
2. Paste this startup.was script into the same directory.
Disclamer: Nortel and Meridian are Trademarks of Nortel Networks. There are no
waranties implied - use this program at your own risk. The program has been tested by Phil XXXXX and has not in any way interferred with other PC operations..
All intellectual rights are reserved.
#endcomment
;*************************************************************************
;* Defines the Macro *
;*************************************************************************
#DEFINE CaptureMode 0 ;sets the mode of the Capture file to Screen
;*************************************************************************
;* Sets Global Variables *
;*************************************************************************
string FileName = $NULLSTR ;holds the filename to name capture file
;*************************************************************************
;* *
;* -------------------1st Procedure or MAIN------------------------------*
;* This procedure calls GetFileNam to generate the Date. *
;* Then calls CheckForFile to see Filenam already exist. *
;* StartCapture starts the Capture file. *
;* *
;* Globals: NONE *
;* Calls: GETFILENAM, CHECKFORFILE, STARTCAPTURE, *
;*************************************************************************
proc Main
GetFileNam() ;calls the GetFileName proc
CheckForFile() ;calls the CheckForFile proc
StartCapture()
Endproc
;*************************************************************************
;* *
;* GETFILENAM() *
;* The procedure GetFileName gets the system date and removes any illegal*
;* characters from the FileName *
;* *
;* Globals: FILENAME *
;* Calls: NONE *
;* Called by: Main *
;* *
;*************************************************************************
proc GetFileNam
integer Position = 1
FileName = $DATE ;sets the name from Control Panel
while (Position != 0)
strfind FileName "/" Position ;searches for / (illegal character)
if failure ;tests for a failure
Position = 0 ;sets condition to False
else ;successful search
strdelete FileName Position 1 ;removes illegal character
endif
endwhile
while (Position != 0)
strfind FileName "-" Position ;searches for -(illegal character)
if failure ;tests for a failure
Position = 0 ;sets condition to False
else
strdelete FileName Position 1 ;removes illegal character
endif
endwhile
strcat FileName ".CAP"
endproc
;*************************************************************************
;* *
;* CHECKFORFILE() *
;* The procedure CheckForFile looks for conflicts in filename structure. *
;* If a conflict exist it moves to Autoname procedure. *
;* If the Filename does not exist it moves back to MAIN. *
;* *
;* Globals: FILENAME *
;* Calls: FILEEXISTS *
;* Called by: Main *
;* *
;*************************************************************************
proc CheckForFile
string CapturePath
fetch capture path CapturePath ;gets the current capture path
strcat CapturePath "" ;put a on the end of path
strcat CapturePath Filename ;put filename on the path
if isfile CapturePath ;check to see if file is in DIR
AutoName()
else
set capture overwrite OFF ;sets the capture to append
set capture file FileName ;sets the capture filename
set capture recordmode CaptureMode ;sets the mode
endif
endproc
;*************************************************************************
;* *
;* AUTONAME() *
;* The procedure AutoName names a file for you with a numbered extension *
;* this will be used if the date of the file is duplicated. *
;* *
;* Globals: FILENAME *
;* Calls: NONE *
;* Called by: CheckForFile *
;* *
;*************************************************************************
proc AutoName
string TargetStr = ".CAP"
string ReplaceStr = ".001"
string CapPath
float ReplaceFloat
while 1 ;loop until find a name
strreplace FileName TargetStr ReplaceStr
fetch capture path CapPath ;gets the current capture path
strcat CapPath "" ;put a on the end of path
strcat CapPath FileName ;put filename on the path
isfile CapPath ;is file in capture path
if failure ;no
fetch capture path CapPath ;gets the current cap path
set capture file FileName ;sets the capture filename
set capture recordmode CaptureMode ;sets the mode
exitwhile ;exits the loop
else ;yes
TargetStr = ReplaceStr ;sets new target string
atof ReplaceStr ReplaceFloat ;change to an integer
;usermsg "float value after atof %0.3f" ReplaceFloat
ReplaceFloat = ReplaceFloat + .001 ;increases integer by .001
strfmt ReplaceStr "%0.3f" ReplaceFloat ;formats string
strdelete ReplaceStr 0 1 ;deletes begining zero
endif
endwhile
endproc
;*************************************************************************
;* *
;* STARTCAPTURE() *
;* The procedure StartCapture starts the Capture file and waits for the *
;* when command to fire in the Main procedure. *
;* *
;* Globals: NONE *
;* Calls: NONE *
;* Called by: Main *
;* *
;* NOTE: Pause 20 will keep the Procomm Plus program open for 410 *
;* seconds (Approx 7 Minutes). You may have to change this timer *
;* to suit your particulare needs *
;*************************************************************************
proc StartCapture
winactivate $PWMAINWIN ; Make sure Procomm Plus has focus.
mspause 750
sendkey ALT 'D' ; Send ALT-D to open Connection Directory.
mspause 500 ; Pause to wait for menu.
Sendkey ALT 'C' ; Send ALT-C to open Connection.
mspause 500 ; Pause to show of playback selection.
sendkey 'C' ; Send C .
mspause 750
capture on ; Open up the capture file.
pause 20 ; Pause for 410 seconds.
capture off ; Close the capture file.
mspause 500 ; Pause to wait for closure
pwexit ; Close Procomm Plus
endproc



OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[johnpoole]

the script i posted waits for x then does a capture on capture off.. best thing is to go into options/data/paths and change cap path to a share drive..

works great, usually we don't need the data, someone else wants to look at it.. if you need the script modified, let us know (repost it) and one of us can clean it up. perry's is a lot cleaner, i tend to keep mine simple.

john poole
bellsouth business
columbia,sc