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security feature controling remote CFW?

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WYREDAWG

Technical User
Feb 1, 2003
70
US
i have an option 11C release 22, is there a security feature that prevents extensions that are remote CFW to go to the attendant if the call comes in without ANI? I ran into this problem when anyone calls into my pbx with a calling card any suggestions?
 
are the phones being forwarded and the attendant in the same switch?

you may have to forward to a dummy or phantom acd queue

with ncfw to attendant, be sure to mark the acd as

MWC YES



nortic
 
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