secondry AA on TES824

[mitelsx2000]

Hi,

Is there away to have trunk ring at digital phone (main reception)and on busy/NA go to a AA, where they will get a greeting with choices via one digit dialing,dial 1-9 an extn which corroponds to the dial tree

 

[obtsystems]

are you using the tva50 or the bv card?

 

[mitelsx2000]

Using a BV CARD and a OGM/Disa card

 

[cwc3]

Yes set up disa intercept timer and program disa auto attendant accordingly .This is assuming that the TES is like our TA system !

http://www.thetelephonemanonline.com

 

[cwc3]

I should emphasize that the aa will only work on a no answer irna

http://www.thetelephonemanonline.com