Second level hunt

[Arugg]

Is there anything in the PBX that would control or disable the a second level hunt? I have issues with new sets where the fna calls will second level transfer but not the hunt (busy) calls. Since I can readily duplicate this I was thinking it might be in the switch somewhere. Help?

 

[bigindian65]

post a TNB that has that problem.

 

[Arugg]

Well here you go. I don't think this is it though. I have been able to dupe the problem on any new set I create.

DES HDWHOT
TN 004 0 13 05
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 1
FDN 4509
TGAR 1
LDN 0
NCOS 7
SGRP 0
RNPG 11
SCI 0
SSU 0019
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDA RBDA RBHA PGND OCBD FLXD FTTU DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 4509
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
ARTO 0
ADAY 0
AHOL 0
AFD 4509
AHNT 4509
KEY 00 SCN 8507 D MARP
CPND
NAME Hardware Hotline
XPLN 16
DISPLAY_FMT FIRST,LAST
01
02 MWK 4509
03
04 RNP
05
06 CFW 4 4509
07
08 SCN 8363 0 MARP
CPND
NAME Hardware Hotline
XPLN 16
DISPLAY_FMT FIRST,LAST
09 SCN 8364 0 MARP
CPND
NAME Hardware Hotline
XPLN 16
DISPLAY_FMT FIRST,LAST
10 SCN 8365 0 MARP
CPND
NAME Hardware Hotline
XPLN 16
DISPLAY_FMT FIRST,LAST
11 SCN 8366 0 MARP
CPND
NAME Hardware Hotline
XPLN 16
DISPLAY_FMT FIRST,LAST
12 SCN 8505 0 MARP
13
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DATE 12 JAN 2006

 

[bigindian65]

chg LDN to no.

 

[Arugg]

What is LDN?

 

[bigindian65]

I don't think that is it, thinking of something else, sorry.

 

[Arugg]

No problem. This one has stumped my Service Techs too.

 

[bigindian65]

Don't know if this will help you or not, looks like what you have setup to me.

Call Forward No Answer, Second Level
A forwarded call may be modified by Hunting if the Call Forward No Answer
DN is busy. This call is eligible for Second Level Call Forward No Answer if
the SFA Class of Service is allowed and a Call Forward No Answer DN has
been defined for the last rung DN.
If Group Hunting is active, Second Level CFNA is not applied.

 

[jamie2]

Have you tested by denying your redirection by day and holiday prompts in CLS?

 

[Arugg]

That does not have anything to do with this issue. But I'll give it a shot.

 

[acewarlock]

Do you just want a call to goto Vmail 4509 if ext 8507 is busy????

 

[March71]

arugg,

you mentioned that you "have issues with new sets" ( i'm assuming its newly programmed/installed sets?) - have you done a side-by-side tn comparison with the "old" sets?

 

[acewarlock]

It's always easier to do a cpy of a phone that is working just like you want the new phone to work and then just make the few changes like the DN's the you need.