SECC Server Maintainence

[resorttech12]

I am hoping one of you may know the answer to this question:

How would my system engineer and I go about possibly purging some old data out of SECC's database?

While we were looking at the server, we noticed that the partitions were really fragmented, but they don't have the free space to run a defrag on them. Our partitions are already maxed to 16G apiece.

As far as I know (been here a year only), they have stuff on there from 3 years ago, when it was installed.

Thanks for any info.

mk

 

[BkMesser]

You might be able to shorten the amount of time you keep the call by call data and any others you don't need. You get to that from the client that is under advanced options (or something like that).

 

[resorttech12]

Thanks, BK. I will give that a try.

mk

 

[Milesprower]

Historical data storage duration is fixed in SECC. It is fairly short and should not be a cause for the disks filling up.

You will have to get a ticket open through your distributor to get Nortel to take a look. It is not a good idea to go poking around yourself. Nortel's management of the partitions does not always follow what you would expect.

 

[tnphoneman]

When SECC is installed and the database partitions are configured it automatically reserves all the disk space. To windows it looks like it is all used just like looking at a CD, no drive space available.

Signature===========================================

http://www.greatwhitetechnologies.com