SECC Callpilot question

[celledge]

I am considering the purchase of Symposium Express SECC. I have been given mixed information from Nortel and my vendor about integtating SECC with Callpilot. Can I use Callpilot for announcements, or do I need a voice services card? What is needed for this? I would like to use Callpilot if possible. If not, I may put off the SECC purchase and upgrade from Succession 3.0 to 4.0.

Thanks..

 

[KillianK]

Yep you can use Call Pilot for announcements,

Cheers,

Killian,

NextiraOne Ireland

http://www.NextiraOne.ie

 

[sandyml]

You just don't have the ability to use ACCESS -- you will use a GIVE IVR type of setup. You will need to dedicate ports in CallPilot, you cannot share ports with your regular voicemail services. Will you need to purchase additional ports? What is the cost difference between that and the VPS?

 

[tekice]

you need callpilot rls 2 to integrate with symposium