SECC 4.2 Windows 2000 Server Network Backup Error:

[shbshb]

I'm getting a "password could not be verified as logon user does not have the required priviledge". I set the logon as service and have the ngensys account set as both a local (for each server\computer) and domain logon. I am able to map the network drive using the IP Address or server name from the SECC 4.2 Server. I have tried to set the Network Backup using both the IP and Server Name. Any ideas? Thank you...Bryan.

 

[mcpeppi]

Hi,

have you set - Log on as service?

1. Prepare the network computer:
?? Create a local Windows user account with administrator privileges.
?? Create a shared directory to contain the remote database backup files.
2. Prepare the server in Symposium Express Call Center:
?? Create an identical local Windows user account with administrator
privileges.
?? Add the account to the policy “Log on as a service.”
?? Enter the account and path information through a dialog box in the
Symposium Express Call Center server, and deselect the tape backup
option.
Once you have completed these steps, the next scheduled or unscheduled backup
goes to the remote directory. See the detailed procedures below.

regarding
MCP