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SECC 4.2 Sybase installer step #5 fails

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Sep 22, 2010
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US
Installing SECC 4.2 on 2003 Server. When it gets to "Working on Part#4, Starting up service "SYBSQL_SYMPOSIUM" I get the Start Service error regarding not able to determine service status 1 after starting up service

Telco says rebuild the server. This is a fresh install per vendor instructions. Anyone know a better way of fixing it. Thank you
 
What is the SECC install CD version you are using? For Windows 2003 there was a different install kit.
 
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