SECC 4.2 Server Co-Resident Client:

[shbshb]

We have Symposim Express Call Center 4.2, Build 04.02.06. We updated the Sever PEP to 16S. The Client PEP that is installed on the server is PEP 3C. We have 9C on our desktops for the SECC Client SW. It doesn't say clearly whether its a good idea to update the Client PEP on the Server? Should I upgrade the Co-Resident Client on the SECC 4.2 Server to 9C PEP like we are using for what is installed on our PCs?

Thank you for your input.

 

[sandyml]

You should always keep your coresident client current, and update it when you update the server peps. Look at each readme; there are occasionally client peps that only/never go on the coresident client.