I have just had a new Option 11 installed in a remote office and am unable to connect via SEB. I got past the SEB using the default password (got the whole menu 1-7, chose host port 1, etc.) but i can't get anything after that. I tried <>dis<> and 0000 and nothing. My vendor says it could be my baud rate. But if my baud rate was incorrect would I have been able to connect to the SEB in the first place? please advise. Thank you.