Search does not work

[Winan]

Dear SP Expert,

I don't understand why Search function does not work, every thing I entered in the search text box then it will return message below:

No results were found that match your query. Please consider the following:
Is your query spelled correctly?

What should I do? .. please advise ..
thanks a lot in advance

Regards
Winanjaya

 

[Thomas2000]

Hello,

Have you checked the index logfiles? Does the account you are using for the indexing/search estup properly (does it have sufficient rights).

You can check the index log files in yout SharePoint Site Settings. Does the useraccount you are logged on to SharePoint with have rights to those different parts your are indexing? SharePoint will only display search results to content which you have access to.

A common problem I've seen is that the account used for indexing, crawling does not have enough permissions. SharePoint creates a couple of Windows Security Groups when installed, make sure the account used is in the correct groups.

Regards,
Thomas