mcgriff1985
IS-IT--Management
I have a system at 9.1, we had some issues with the SD Card and was informed to recreate the SD Card. I made the mistake of doing this with my 10.0 software on the computer, so it recreated the card at 10.0. Not a huge problem I figured. So I reinstalled 9.l on to my computer and recreated the SD Card using 9.1. Now when I insert the SD card into the phone system it says the version is 6.0 and wont recognize. It was always a 9.1 and I was asked to do this by tech support who seemed perplexed at what was going on after recreation. Do I need to recreate at 9.0 and then go to 9.1 or is this a problem with the card overall? Just trying to figure out the solution going forward. Thanks.