Weve got ArcServe installed on a server and the device seems fine via Device Utility and Compaq Insight Manager ... if its not a hardware error, any other suggestions?
I was having SCSI problems on a HP/Micron server, with an ADIC DLT tape library, and the fix was to replace the non-brand name SCSI card. After I did that, all was well in back-up world.
With us, it was a problem between a Compaq Proliant server and a Quantum DLT tape library. I applied CA's general device patch for ARCserve2K and that sorted it out.
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