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Scripts,ACD Queue,Primary

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98teletuby

Technical User
Jan 24, 2011
3
US
I'm trying to write a script in Contact Center. I go thru Script Manager write the script and validate it but it comes up as secodary under Type but I want it to be Primary. Will this effect anything when I enter the new script into the Master Script? How do I change the script type to Primary???
 
The script automatically becomes a primary once referenced in the Master Script. Any script referenced by another, or not in Master is secondary.

Mato' Was'aka
 
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